Privacy Policy

Chicago Mold Dog ("CMD," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mold detection and inspection services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and property address when you request a quote, schedule an inspection, or contact us.

    • Property Information: Details about the property being inspected, including photos, inspection findings, and mold test results.

    • Payment Information: Billing details processed through secure third-party payment processors (we do not store full credit card numbers).

    • Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools

      How We Use Your Information

    • We use the information we collect to:

      • Schedule and perform mold inspections and detection services

      • Communicate with you about appointments, estimates, and results

      • Process payments for services rendered

      • Improve our website and customer experience

      • Respond to inquiries and provide customer support

      • Comply with legal and regulatory requirement

      • How We Protect Your Information

      • We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

        Sharing Your Information

        We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist with scheduling, payment processing, or lab testing (bound by confidentiality obligations)

  • Legal authorities if required by law, regulation, or legal process

  • Successors in the event of a business transfer, merger, or acquisition

  • Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect certain site functionality.

  • Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

  • Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Chicago Mold Dog

Serving clients throughout Chicago and surrounding areas
Call: (847) 337-8646
Mail: ben@chicagomolddog.com